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Majescovs Callvu
Majesco provides cloud insurance cores for P&C, life, annuity and health and pension, with digital portals and AI agents that audit bills, match payments and reprocess claims. Callvu is the Completion and Compliance Layer around the core: it runs servicing and claims requests from policyholders, agents and third parties end to end to policy admin, deterministically, with identity checks, disclosures and signatures enforced before anything is written. Callvu integrates with Majesco and goes live in weeks alongside it.
At a glance
Runtime compliance enforcement
Front-to-back-office handoff
The fair version
What Majesco is built for.Sourced from their own pages.
Majesco provides cloud insurance cores: Intelligent Core suites for P&C and for life, annuity and health, CoreConnect for MGAs, and, since closing its acquisition of Vitech in January 2026, pension and retirement administration [2]. Digital 360 solutions and the low-code Digital1st platform provide customer and agent experiences [3], and ClaimVantage Connect gives L&AH claimants a portal for status and document upload [7]. Majesco introduced AI agents in its Fall '25 release, under human-in-the-loop control and company-specific guardrails [4], and expanded them in Spring '26, alongside tighter compliance checks for P&C [5]; its L&AH agents audit bills, match payments and reprocess claim reopens, flagging exceptions for human review, and a planned Compliance Agent answers compliance questions [6]. 95% of its customers now run on Majesco cloud, and it reported 176 customer go-lives in fiscal 2025 [1].
When to choose which
Two different jobs.Pick the one you need.
When to choose Majesco
When to choose Callvu
Choose Callvu when servicing requests such as beneficiary changes, policy loans, surrenders and claim intake must reach the core complete and compliant. Callvu orchestrates that work, routes it by work type, skill and due date, applies rules and policies and manages every decision, with five moves: it prefills from the core, classifies each request the moment it lands, chases and verifies documents from policyholders and third parties on a clock, routes approvals to the Decision Desk, and writes the result to policy admin by API, with identity checks, disclosures and signatures enforced before anything is written.
Guardrails are not runtime enforcement. Majesco's AI agents audit bills, match payments and reprocess claims [6] under guardrails and human-in-the-loop control [4]. Guardrails limit and record what an AI does while it does the work. Even with guardrails, an AI that runs a step can write wrong data to the system of record, take a path that is not in the workflow, or act compliantly most of the time rather than every time. Callvu does not let AI run the process. A deterministic orchestrator executes every step of a defined workflow and enforces every control before the step runs; AI only starts a process or evaluates it. Every run is recorded in a Decision Trace and an Audit Trace.
Choose Callvu, too, when time and services cost matter. Majesco delivers its cores on its own cloud, where 95% of its customers now run [1]. Callvu's license includes white-glove design, implementation, maintenance and optimization for as long as it runs, with no separate services project, and Callvu goes live in a few weeks: Phoenix Insurance integrated all core systems in 4 weeks and had 100+ processes live in under 3 months.
Side by side
The verifiable facts.Nothing else.
Every cell about Majesco is sourced from its own public pages. Runtime enforcement and the handoff lead the table because they are where the two differ most.
| Capability |  | Majesco |
|---|---|---|
| Primary role | Completion and Compliance Layer between every front door and the system of record | Cloud insurance core for P&C, L&AH and pension and retirement [2] |
| Runtime compliance enforcement | Yes. A deterministic orchestrator runs every step; AI never runs the process. Every regulation and company policy is enforced on every step while the work runs, whether a person or an AI started it; a step that fails a control does not run. A Decision Trace and an Audit Trace for every run | Partial. Majesco documents tighter compliance checks in its Spring '26 P&C release, and for L&AH, agents that flag exception cases for human review with a full audit trail, plus AI-driven compliance research and a planned Compliance Agent that answers compliance questions. Not documented: a policy layer that enforces every regulation and company policy on every step of servicing work that spans policyholders, agents and third parties. Where its agents act, the AI performs the step [6] |
| Front-to-back-office handoff | Yes, end to end: prefill from the core, classify the work, chase and verify documents from policyholders and third parties on a clock, route decisions to the Decision Desk and write back to policy admin | Digital 360 portals for customers and agents; ClaimVantage Connect portal for L&AH claim status and document upload [3] |
| Orchestration, routing, rules and decisioning | Yes: workflow orchestration across the core and outside parties, routing by work type, skill and due date, rules and policies, and human decisions in the Decision Desk | Yes: core workflows for underwriting, billing and claims, with AI agents automating parts of them [6] |
| AI guardrails vs deterministic execution | Deterministic execution, not guardrails: AI never runs the process. A deterministic orchestrator executes every step and enforces every control before it runs, so nothing unchecked reaches the system of record and no step outside the workflow can happen | AI agents audit bills, match payments and detect and reprocess claim reopens, flagging exceptions for human review, with an option to bring a human into the loop based on the carrier's practices [6] |
| Deployment and professional services | White-glove design, implementation, maintenance and optimization included in the license, for as long as it runs; no separate services project. Live in a few weeks: Phoenix Insurance integrated all core systems in 4 weeks and had 100+ processes live in under 3 months | Delivered on Majesco cloud, where 95% of its customers now run; Majesco reported 176 customer go-lives in fiscal 2025 [1] |
Using both together
Keep what works.Add the layer that finishes it.
Callvu integrates with Majesco. Majesco stays the insurance system of record. Callvu runs servicing and claims requests from every channel, chases documents, routes approvals and writes back to policy admin by API, with every step enforced and recorded. Callvu can also run the whole process on its own.
Proof
Live in production.At regulated enterprises.
FAQ
The questions buyers ask.Answered plainly.
Does Majesco enforce compliance at runtime?
Does Callvu replace Majesco?
How can a life insurer speed up beneficiary changes, policy loans and surrenders?
Are Majesco's AI agents the same as runtime enforcement?
How fast can Callvu go live alongside Majesco?
Sources
Every claim,sourced.
- https://www.businesswire.com/news/home/20260203399674/en/Majesco-Delivers-Record-FY25-and-Emerges-as-the-Catalyst-for-Insurance-Industry-AI-Innovation
- https://www.majesco.com/press/majesco-closes-acquisition-of-vitech/
- https://www.majesco.com/digital-solutions-overview/
- https://www.businesswire.com/news/home/20251007813519/en/Majesco-Launches-Fall-25-Release-with-AI-Agents-to-Transform-Intelligent-Insurance-Operations
- https://www.businesswire.com/news/home/20260407227940/en/Majesco-Launches-Spring-26-Release-Redefining-What-Insurers-Should-Expect-from-Their-Core-Solutions-in-an-Intelligent-Era
- https://www.majesco.com/wp-content/uploads/2026/04/S26_Majesco-LAH_Release-Kit.pdf
- https://www.majesco.com/majesco-claimvantage-connect/
Last verified: 2026-11-05. Facts about other vendors come from their public pages, filings and press, as of that date. Vendor names are trademarks of their owners. To report an error, contact Callvu.
See it on your process.
Bring one regulated process. We will show you the handoff and runtime enforcement on it.